How we handle your data

1. Identification and data controller

SOLUTEC, tax number 5001985167, based in Zango 0, Zona 2, Bloco 6, Luanda, Angola, is the entity responsible for processing the personal data collected through this website.

For matters concerning personal data, the contact is [TO BE CONFIRMED BY THE CLIENT: name and role of the data controller and e-mail address for privacy matters].

2. What data we collect

We collect the data you voluntarily provide in the contact form: name, e-mail address, telephone number, industry and the description of the technical or commercial requirement you present to us.

We do not collect special categories of personal data, nor do we ask for information that is not necessary to answer your request.

3. What we use the data for

The data is used solely to answer the request you send us: to clarify the requirement, prepare a quotation and maintain the commercial contact related to that request.

We do not use your data for third-party advertising and we do not sell it to anyone.

4. Legal basis and retention period

Processing is based on your contact request and on the legitimate interest of replying to those who approach us, as well as on compliance with legal obligations applicable to commercial activity.

Data is kept for as long as necessary for the purpose that motivated it and for the applicable legal obligations: [TO BE CONFIRMED BY THE CLIENT: specific retention period for quotation requests and contact data].

5. Sharing with third parties

Data may be shared with service providers that support the operation of the website and the sending of communications, always strictly within the purpose described.

List of processors and providers with access to personal data: [TO BE CONFIRMED BY THE CLIENT: list of processors — hosting, e-mail, request management tools].

6. Your rights

You may request access to your data, its correction, its deletion, the restriction of processing and object to it, under Angolan personal data protection law.

To exercise any of these rights, write to [TO BE CONFIRMED BY THE CLIENT: e-mail address for exercising data subject rights]. We will reply within the legally applicable period.

7. Cookies and measurement tools

This website uses a technical cookie to remember the language you chose and to avoid repeated redirects. Without it, the site still works.

Audience measurement tools in use: [TO BE CONFIRMED BY THE CLIENT: state whether traffic analysis tools will be used and which ones].

The map on the contact page is only loaded when the visitor opens it — until then, no requests are made to third-party services.

8. Security

We adopt reasonable technical and organisational measures to protect the data you entrust to us against unauthorised access, loss or improper disclosure.

9. Changes to this policy

This policy may be updated whenever the activity or the law justifies it. The date of the last update is shown at the top of the page.